Five account tools

Can Spinch Casino Help You Stay in Control?

You must be 19+ to play, and every Spinch Casino account carries deposit limits, loss limits, session time reminders, self-exclusion and reality checks.

Set a limit

Licensed & auditedALSI-194803 issued by Anjouan Offshore Finance Authority, audited by SIQ, GLI, iTech Labs

Quick view

You Want the Basics in One Place

Useful when you want the ground rules of this casino in one short look, before you open an account.

Minimum age19+

LicenseAnjouan Offshore Finance Authority, ALSI-194803

National registerBetGuard (Ontario)

Helpline1-866-531-2600

Limit questions[email protected]

Five controls

Control Over Time and Money

Each tool you can switch on for yourself, and the situation that calls for it, is spelled out here.

Cap your deposits

A deposit limit caps what you can move into the account, so switch it on before your first session rather than after a costly one.

When a night turns costly

Should a losing streak start to sting, a loss limit stops the session at a figure you chose while calm, not in hindsight.

Time slipping past

Slot play pulls attention, so a session time reminder prompts you at intervals to look up and judge whether play should continue.

Deciding to step away

When stepping back feels like the right call, self-exclusion closes the account to play for a stretch you decide, and it is hard to undo.

Reality checks

A reality check interrupts play to show how long you have been at it and where your balance stands, so switch it on if sessions tend to drift.

Doing it yourself

Putting a Limit in Place

Follow this when you want a ceiling on your play in place before the next session begins.

The limits section

Choosing the limit

Pick deposit, loss or session time as the one to change, and note whether it applies to a day, a week or the whole month.

How long it holds

Choose how long the cap should hold, because the period you select is what your play is measured against when the account checks it.

The limits page

Save the change, then return to the limits page to see the new figure listed and confirm it applies to your account.

Notice before it costs you more

Play usually goes flat before it goes bad, so catching the change early is what keeps the spend and the hours where you meant them to be. A limit or a pause set now does that work for you, and neither one has to be permanent.

Any one of these showing up more than once is worth a second look tonight.

Chasing a loss to get even
Hiding how much you deposit
Borrowing money to keep playing
Losing track of hours at the screen
Playing to quiet a bad day
Arguing at home about your play
Feeling flat when you are not playing

Age Checks and Family Support

Age Check at Signup. If you are opening an account, you will confirm you are 19 or older before anything else moves. Photo ID and address documents are reviewed before your first withdrawal.

Block Gambling Pages at Home. If a family laptop or phone is shared, filtering software can stop gambling pages from loading at all. Install it under the owner's account, with a passcode the children do not have.

Reach the Helpline Together. When someone you love plays past their means, start with a quiet talk about money, not blame. ConnexOntario staff take calls from relatives at any hour and can suggest a next step.

Room to step away on your terms

Time-out in the account. A time-out is a pause you start inside your account for a break of hours or days. While it runs, your limits stay as they are and the pause lifts on its own once the period ends.

The point of no early return. Self-exclusion shuts access to your account for a long period you choose. Once it is active it cannot be undone early, so pick a stretch long enough to be useful rather than convenient.

When you need the wider net. BetGuard is the national register for this market, run by iGaming Ontario: registration takes 6 months, 1 year, 5 years or a custom term and cannot be shortened once active. You apply at betguard.ca, age 19 or over, and one sign-up covers all regulated Ontario sites. betguard.ca

The week it gets heavy

Free support in this country

You will have three trusted contacts in this country, all free to reach and all confidential.

ConnexOntario

ConnexOntario answers round the clock, every day of the year, for players and for relatives who are worried. Calls are confidential and no one is told you rang. 1-866-531-2600 connexontario.ca

Responsible Gambling Council

The Responsible Gambling Council is an independent non-profit in Toronto offering safer-gambling information, help reading the signs of harm, and guidance on exclusion and debt. responsiblegambling.org

iGaming Ontario

iGaming Ontario runs this market's regulated online gaming and the BetGuard self-exclusion tool, so questions about the register or a site in the market go here. igamingontario.ca

Someone on your side

Clear answers before you decide

After reading, you will know what happens to your account and where to get help.

If I ask for a short pause, can I play again afterwards?+

A pause switches off your account for the period you choose, and you cannot play or deposit while it runs. Once that period ends, your account opens again and play is possible as before, with any earlier limits still in place.

Where do I change my limits on a phone?+

The same account section appears in the mobile version of the site, so nothing is lost on a small screen. Open your profile, then the limits area, and choose the tool and period you want. The settings you save on a phone apply to every device you use.

Can I ring the helpline about my father's gambling?+

You can, and ConnexOntario takes calls from relatives as well as from players. Its staff listen, explain signs of harm and point you to support services in Ontario, any hour of the day or night.

Why am I asked to prove my age at Spinch Casino?+

Legal age here is 19+, and only eligible adults may hold an account. Age checks protect young people from gambling before they can weigh the cost of it. Until your documents are confirmed, withdrawal requests stay pending.

Does self-exclusion here cover other Canadian casinos?+

No. A self-exclusion set in your Spinch Casino account covers this account only. Across Ontario's regulated market, BetGuard from iGaming Ontario is the register that stops you joining other licensed sites, and it is separate from any casino's own tool.

Is it possible to lift a self-exclusion sooner?+

No, it runs for the whole period you chose, and BetGuard cannot be shortened once it is active. On the register you pick from 6 months, 1 year, 5 years or a custom term. Treat the date you choose as fixed and plan around it.